We want you to feel nothing but joy when you open your parcel. If for any reason it doesn’t feel right, you can return your unused, non-customized item in its original packaging within 30 days of receiving it. Please understand that customized pieces (such as engraved rings) are crafted uniquely for you and cannot be returned unless there is a quality issue. While we ask you to handle the return shipping for standard items, we’ll be right here to guide you through every step, making it as gentle and stress-free as possible. 🤍